Message From Marcela Montoya Remodeling

Message From Marcela Montoya Remodeling

We care about your job – really. Almost 100% of our new clients come from referrals made by prior clients. Think about that for a minute. We don’t advertise on television or the radio, we get our new business from people who have already done business with us. The reason is because I want my clients to have excellent results, not just now, but in the future. I care about how a job is handled, and that my clients are pleased with the entire process – pricing, installation, clean up, and product performance in the years ahead. My name is on the door and my name is on the license, and it is my name and reputation that my clients and friends rely on when hiring MMR.

Integrity. Why do the home improvement and remodeling industry have such a poor reputation? Because everyone hates having to deal with a slick-talking high-pressure sales guy, who is paid on a commission basis and will say almost anything to get you to buy his windows, new kitchen, or whatever else he is selling that day.

We all know how it plays out – is he is giving you fair prices? Are the materials and products he is selling really any different than the competition? You don’t know if the guy is representing an honest company or not – the list goes on and on. All he wants to do is sell you a job, get his commission, and move on to the next sale. Even if a company has a clean record with the state of Florida, the Better Business Bureau, or consumer complaint websites, does that mean they are really good?

At MMR, meeting the customer is only the first step in what we know is going to be an important process, because almost 100% of our new clients come from referrals made by prior clients. That means we need to be more concerned about making our clients happy than we are about charging the highest prices we can get.

No high-pressure sales, no “tonight only” sales tactics, no “let me call my manager” – none of the ridiculous nonsense that everyone knows is a silly game. We will give you a price based on excellent workmanship with a fair and reasonable profit margin – and then we will provide you a job performed with integrity and care, by a contractor who can be relied on to actually help you with getting what you want! That’s my promise to you.

Honesty. It is a sad state of business in America these days that anyone can say anything for any reason, and no one seems to be held accountable. I and my team operate differently. No lies, no gamesmanship, no phony promises. Why? Because we are a locally-based company, with almost twenty years of satisfied South Florida customers and friends. We live and work here, and I’m more concerned about doing the right thing than making money. Sounds ridiculous? It isn’t a slogan, it’s true, and when you meet me, you’ll see that. That is why residents across South Florida, from celebrities to snowbirds have relied on MMR for two decades to provide them with the finest personal contracting services in South Florida at a fair price – quick, clean and professional installation and an old-fashioned experience that you simply can’t find from those giant corporate construction companies.

Call us at (954) 900-9992 or email us at Marcela@mmremodel.com and tell us some of what you would like to learn about your home remodeling needs. We won’t disappoint you.

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Testimonials

Marcela and her team are amazing! She drew up a great quote and design. I relied heavily on her for suggestions. I gave her a vague idea of what I wanted and we went from there. The result is so beautiful. I can’t believe it’s my kitchen. We did all this with me being in California too! I can’t imagine too many people I would trust to deliver a kitchen while I’m working 3000 miles away. We finished even finished early and on-budget. I walked in yesterday to see it was even more beautiful in person! Thanks again for being super professional and easy to work with

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Amie P.

I have recommended Marcela two times. She and her staff are on time, courteous and leave the site cleaned up. She got all of the permits needed and was there when the inspectors arrived. We had no problems what ever. I really appreciate her efforts, especially since I continue to hear horror stories from others who have been remodeling.

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Carolyn M.

Marcela Montoya and her whole organization are very professional. From day one, I had a level of trust with her. I am considering another project and I will definitely be getting her bid on it.

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Barbara P.

Marcela and MMR are very qualified and exceed expectations on the high quality of the work performed within a very tight schedule. She, not only is a very good project management professional but, also has that classy feminine touch to feed you with additional and very valuable excellent ideas of things that can be done to improve the final outcome. Absolutely recommended!

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Oscar H.

“As a leading Ft. Lauderdale architectural building design and review company, we have had the pleasure to work with Marcela since 2010, covering a wide range of projects including luxury residential homes and full condo renovations. MMR provides outstanding general contracting services for all her projects and Marcela is uniquely talented in this field providing exceptional details and coordination for each project. I never hesitate to recommend her and her company to our clients.”

“MARCELA and her crew have remodeled our kitchen and two bathrooms over a period of three years. This entailed rebuilding walls, tiling walls and floors, changing plumbing and electrical wiring and more. But most important Marcela’s crew were always on time, polite, efficient and clean up every night.She and her crew listen to our ideas and made sound recommendations. We are very pleased with the results. We highly recommend Marcela Montoya Remodeling.”

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Ken and Carol M.

“Adi and Brian: Last week you mentioned you wanted the contact information for the name of my contractor. She has shown quite a bit of creativity and helped us with interior design. We are now doing our third project with her and this last one is rather remarkable in terms of the amount of work we are completing in 5 weeks. Let me know if you have any questions and if you need to come by our house to see her work.”

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Howard Shore

“Dear Marcela: Your enthusiasm for our project was apparent from the start, as you began before the developer even finished the building. Throughout the construction process we had many unforeseen changes that you handled without pause or frustration. Because of this, you transformed the designers’ vision into a stunning reality. I hope that we can work together again in the future, and I would not hesitate to recommend you for any future construction needs.”

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Riles & Co.